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Supporting a Person Through the Zones – Sensana Guide for Caregivers

This guide helps supporters respond to zone-based states (Green, Yellow, Red, Blue, Black) using the Sensana approach: consent-led, sensory-aware, minimally demanding, and attuned to lived experience.


🟢 Green Zone – Regulated & Engaged

“I feel safe, calm, and able to participate.”

What to Do:

  • Gently engage: collaborate on tasks, plans, or creative activities
  • Offer co-regulation: shared routines, walks, soft conversation
  • Support rhythm-building: prep meals, organise tools, pace the day
  • Encourage noticing: “How does your body feel now?”

How to Support:

  • Invite—not pressure—participation
  • Respect independence and readiness
  • Build capacity without overloading

Examples:

  • “Would you like to co-make a meal today?”
  • “This could be a good time to prep a Yellow Day snack kit together.”

🟡 Yellow Zone – Alert & Fraying

“I’m getting overstimulated, anxious, or starting to struggle.”

What to Do:

  • Slow the pace and reduce input
  • Offer grounding tools: textures, breathwork, visuals
  • Name the state gently: “You might be in yellow—want to pause?”
  • Use permission-based scripts

How to Support:

  • Avoid pushing decisions or demands
  • Offer soft structure: “Would you like to pick from a short list?”
  • Make space for stillness or movement (rocking, tapping)

Examples:

  • “Would you like to use your fidget or wrap before we keep going?”
  • “Let’s pause and check which zone you’re in.”

🔴 Red Zone – Overloaded or in Flare

“I’m overwhelmed. I can’t talk or think clearly.”

What to Do:

  • Lower all demands and expectations
  • Protect the environment: quiet, dim light, low scent
  • Offer safety tools: weighted wrap, dark room, sensory retreat
  • Use non-verbal presence and shutdown scripts

How to Support:

  • Avoid verbal processing unless invited
  • Use consistent, calm body language
  • Be a calming presence, not a fixer

Examples:

  • “You don’t have to do anything right now. I’ve got it.”
  • “Let’s sit in quiet—I’m here if you want me.”

🔵 Blue Zone – Shutdown / Withdrawn

“I’ve gone flat or numb. I can’t re-engage yet.”

What to Do:

  • Remove demands without withdrawing support
  • Respect dissociation or silence
  • Provide sensory-safe comfort: soft textures, familiar music, presence
  • Reconnect slowly: “I’m staying nearby. You’re not alone.”

How to Support:

  • Don’t interpret withdrawal as rejection
  • Don’t try to “cheer up” or “solve”
  • Anchor gently with known routines or sensory anchors

Examples:

  • “You can stay in silence. I’ll sit with you or be in the next room.”
  • “Let’s wrap you in something soft. You’re safe here.”

⚫ Black Zone – Crisis / Danger Mode

“I’m in panic, pain, or dysregulation that feels dangerous.”

What to Do:

  • Prioritise physical and emotional safety
  • Remove triggers and stimuli
  • Ground through rhythm, texture, voice if tolerated
  • Seek emergency support if required (but do not escalate unless needed)

How to Support:

  • Speak softly and predictably
  • Reassure with body presence, not logic
  • After stabilisation, co-regulate or guide into recovery zone (Blue or Red)

Examples:

  • “You’re not alone. I’m here, and I won’t do anything without asking.”
  • “Breathe with me—slowly, together. One step at a time.”

🧺 Tools to Keep Handy for All Zones

  • Zone Visual Board (show which tools are helpful in each state)
  • Weighted item, soft blanket, ear defenders
  • Smell-safe lip balm or essential oil vial (if tolerated)
  • Laminated scripts for shutdown or crisis
  • Snack kits, water, electrolyte drops
  • Sensory/fidget items
  • Visuals showing “no words needed” or “need space”

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